FAQ
Q: What scenarios are these decorative ornaments suitable for?
A: Our ornament collection features versatile artistic designs adaptable for multiple indoor and commercial scenarios. Minimalist small ornaments are perfect for desktop decoration in study rooms and offices, while large artistic sculptures suit living room TV cabinets, entrance halls and display shelves to enhance spatial aesthetics. Vintage and creative decorative pieces apply to commercial shop windows, exhibition counters and studio styling layouts. All styles match modern, minimalist, retro and Nordic decoration styles, effectively enriching spatial layering and adding unique artistic touches to blank indoor spaces.
Q: What materials are the ornaments made of and are they durable?
A: Our decorative ornaments are mainly crafted from high-quality resin, eco-friendly acrylic, polished synthetic materials and treated composite raw materials. These premium materials feature strong compression resistance, wear resistance, oxidation resistance and color fastness. With fine sealing painting treatment, the products maintain smooth texture and bright color for long-term placement, not prone to fading, cracking or deformation, ensuring long-lasting decorative effects.
Q: Will the products have color differences from the pictures?
A: All ornament products undergo professional high-definition photography and precise color correction to restore real product texture, color tone and three-dimensional artistic effects. Slight visual deviations caused by different screen resolutions, indoor ambient light intensity and shooting angles are normal and will not affect overall decorative aesthetics, structural integrity and daily placement use.
Q: Can I cancel or modify my paid order?
A: Customers may apply for order cancellation or information modification within twelve hours after successful payment if the order has not been sorted, packaged or shipped. Once anti-fall shockproof packaging and logistics arrangements commence, orders cannot be modified or canceled to ensure standardized protection of fragile decorative products and orderly order management.
Q: What should I do if the ornament is damaged during transportation?
A: If received products feature surface scratches, corner chipping, body cracking, paint peeling or incomplete accessories caused by transit extrusion and collision, users must submit feedback with real product photos within forty-eight hours after delivery. Our professional team will verify the issue promptly and provide compliant solutions in accordance with official after-sales regulations.
Q: How long does shipping take and how can I track my order?
A: Domestic shipping takes four to seven business days after warehouse processing, while international shipping requires ten to eighteen business days due to customs clearance and cross-border logistics scheduling. A unique tracking number will be automatically sent after shipment for real-time online logistics inquiry.
Q: How to maintain decorative ornaments daily?
A: Place ornaments on flat and stable surfaces to avoid shaking and falling. Regularly clean surface dust with soft dry cloths, avoid wet wiping with corrosive detergents. Keep products away from high-temperature environments and long-term direct sunlight to prevent fading and aging. Avoid violent collision and heavy extrusion to protect structural integrity and delicate surface craftsmanship.